Expertise

The Skills That Drive Transformation

Built over three decades of leading B2B organizations through growth, turnaround, and scale — Devin's expertise spans the full arc of building high-performance businesses.

01

Revenue Growth & Sales Transformation

Responsible for propelling multiple underachieving B2B sales turnarounds across 5 separate businesses ranging from $40M to $450M.

  • Building replicable branch sales and service models with 25%+ Compounded Annual Growth Rates
  • Transitioning dealer or indirect models to high-performing direct sales organizations
  • Designing scalable sales processes and compensation structures that drive profitable productivity
  • Recruiting, developing, and retaining top-performing sales talent
  • New market entry and greenfield branch launches
02

Operations & P&L Management

Extensive general management experience spanning production operations, customer service, and full P&L accountability across multi-site, multi-segment businesses.

  • Managing complex P&Ls from $40M to $450M with consistent margin improvement
  • Driving operational efficiency gains — 10–26% improvements in productivity and cost structure
  • Inventory management and supply chain optimization (26% inventory turn improvement)
  • Multi-site operations leadership across distributed branch networks
  • Six Sigma process improvement methodology (Green Belt certified)
03

Organizational Design & Talent Leadership

Expert background in recruiting and retaining high-performing talent, building teams from the ground up, and integrating organizations through merger activity.

  • Building direct sales and service teams from the ground up over 20+ years
  • Reducing turnover 52% through prescriptive onboarding and hiring process design
  • Leading merger integration and post-acquisition team alignment
  • Designing organizational structures that scale with growth
  • Cultural transformation and accountability frameworks at the executive level
04

Corporate Governance & Board Leadership

Serving as Board Chairman at FCN Bank since 2013, with an executive presence at the C-Suite and Board level throughout a 30-year career.

  • Board Chairman responsibilities: strategic planning, CEO partnership, and cultural oversight
  • Driving EPS growth, net income improvement, and operational efficiency at the board level
  • Technology and process implementation oversight for customer experience and fraud prevention
  • Strategic planning and execution in regulated financial services environments
  • Long-term value creation orientation with experience across PE-backed and privately held companies
05

Digital & Product Innovation

Key leader in developing new product platform strategy and digital transformation initiatives that deliver measurable efficiency and customer experience gains.

  • Led iPad-based CRM platform strategy from conception to delivery, achieving 26% service/overhead efficiency gain
  • Marketing communication plan development and execution
  • Technology implementation for customer experience enhancement and fraud prevention
  • Digital channel strategy and inside sales model transformation
06

Acquisition Integration

Proven ability to lead and integrate acquisitions — from due diligence through post-merger team alignment and cultural integration.

  • Led merger of 2nd largest commercial landscape company in Colorado, adding $67M
  • Adept at integrating teams during merger activities with minimal disruption to customer relationships
  • Post-acquisition churn reduction (12% in first year at Brickman)
  • Cultural alignment and organizational design post-merger